Raquel Méndez

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Activity overview

Latest activity by Raquel Méndez
  • Raquel Méndez created an article,

    Contact details

    support@skioo.com0840 000 006Rue Etraz 4, 1003 Lausanne, Switzerland

  • Raquel Méndez created an article,

    Can I use Skioo to go winter-hiking or snowshoeing?

    We advise you not to use Skioo for activities other than skiing or snowboarding at our partner resorts. The simple one-way tickets are not available in our catalogue.

  • Raquel Méndez created an article,

    How can I activate my Skioo gift card?

    If you have received a Skioo Gift card, you only need to activate it to enjoy your present! If you already have a Skioo account: You will only need to add the card to your profile. Remember that yo...

  • Raquel Méndez created an article,

    Can I buy Skioo gift cards?

    You can now order Skioo gift cards on our website; click here to access the gift card order page.  Skioo gift cards are sold and delivered exclusively by Skioo in a special gift package. On the ma...

  • Raquel Méndez created an article,

    Does Skioo offer a loyalty programme?

    There exists a Skioo loyalty programme. Our customer service can provide you with more information and add you to our programme. Please get in touch with us.

  • Raquel Méndez created an article,

    My favourite resort is not listed as one of your partner resorts. Why is that?

    Although we’re currently in discussion with many resorts across Norway regarding future partnerships, some resorts are not yet compatible with Skioo. Make sure to regularly check out our partner re...

  • Raquel Méndez created an article,

    In which resorts can I use Skioo?

    Skioo only works at resorts that are members of our partner network. Note, however, that we’re currently in discussion with many resorts across the world. Make sure to regularly check out our partn...

  • Raquel Méndez created an article,

    I represent a ski resort looking to partner with Skioo. How can I get in touch with your team?

    We’d love to hear from you! If you represent a ski resort, please get in touch with our team in Lausanne at info@skioo.com.

  • Raquel Méndez created an article,

    I seem to have been charged the wrong amount. Can you rectify this?

    If you have been charged the wrong amount or have found a mistake in your receipt, please get in touch with one of our friendly Customer Service Representatives at support@skioo.com. Our team will ...

  • Raquel Méndez created an article,

    I lost my keycard. What should I do now?

    If you lost your keycard, you can immediately block it directly from your Skioo account. To do so, please follow these steps: Enter to your Skioo profile Select the user of your choice Finally, cl...