Raquel Méndez

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  • In which resorts can I use Skioo?

    Skioo only works at resorts that are members of our partner network. Note, however, that we’re currently in discussion with many resorts across the world. Make sure to regularly check out our partn...

  • I represent a ski resort looking to partner with Skioo. How can I get in touch with your team?

    We’d love to hear from you! If you represent a ski resort, please get in touch with our team in Lausanne at info@skioo.com.

  • Can several users use the same keycard?

    No, ; one Skioo keycard cannot be used by multiple Skioo users. In order to successfully go through the lift gates at the resort, every Skioo user needs to have their own keycard.

  • Can I add more than one user to my Skioo account?

    Yes, you can. Once you’ve created an account for yourself, you can add one or more family members as additional users to your account. You’ll then have full immediate control over the transactions,...

  • What happens if I have a non-Skioo keycard?

    Alternatively, you can buy a specific ski resort keycard at the lift ticket office and add it to your Skioo account. The registration process is exactly the same as in the Skioo card. IMPORTANT: On...

  • I've just created my Skioo account. What's next ?

    Once you’ve created your free Skioo account, you’ll need to start by adding all your family members and registering a keycard for every user. If you don’t have a keycard, you can order your new per...